• Meet Your Team: Olivia

    • October 2, 2019
    • 2 min. read
    • Office Happenings

    We’re incredibly proud of our hardworking team. This week, we’d like to introduce a new member of the team and share her story. Meet: Olivia, our new Orthodontic Assistant. Olivia is a crucial member of our team because she assists Dr. Arruda and Dr. Desai in certain procedures and prepares everything they need to put braces on, make adjustments, and anything in between! She’ll also make sure you’re relaxed and comfortable in the patient chair.

    Olivia was born in Monterey, California, and grew up in South Bend, Indiana. “What’s special about where I grew up is the humbling environment that prepared me for the challenges in the world.” She has lived in Chicago for six years. Some of her favorite things to do in the city include going to the neighborhood festivals or markets, cheering on the Sox, thrifting, and volunteering. Not to mention, we hear she makes a delicious baked mac and cheese. Yum!

    Olivia chose the orthodontic field because of her knowledge and love of the dental field. “I already loved the dental field, but nothing makes me happier than witnessing individuals feel excited about having their perfect smile. I wanted to be a part of that. It’s great to experience with the patients their final results and the excitement of the outcome.”

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On her off days she is usually out exploring the world! She loves to have double the fun by trying new foods while traveling. When she is opting for a local adventure, she’ll go to concerts as a music fanatic or take activity classes.  Being friendly, thorough, and personable at all times makes Edith a perfect fit for becoming our Patient Care Coordinator. Expect customer service quality to be a strong focus and look forward to having a great experience! Welcome Edith to the team!

Meet Your Team: Jazmine

As the first person you will see in our office, Jazmine is prepared to get everything in order right off the bat! As our new Scheduling Coordinator, she will ensure that you’re slotted in no matter what! It’s a good thing that she’s passionate about providing a great experience for patients because that’s the key to great service. Give her a ring about your treatment schedule and without a doubt she’ll get the perfect time for you!

When she has successfully allotted patients, she focuses her time to wind down a bit. She takes her dog for a walk around the neighborhood, takes time to connect with mother nature, and explores restaurants in the city!  She’s a perfect fit for scheduling, and she’s our first line of offense in the office. Welcome Jazmine to the West Loop Ortho team! We’re lucky to have her!

Meet Your Team: Nicole

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When she’s not in the office, she enjoys popping into restaurants in the city, surprising her dog with trips to the park, becoming one with nature on hikes, and other outdoor activities! This free spirit loves to educate people on what they’re getting into, as a result, she’s perfect for the West Loop Orthodontics team. Welcome Nicole!

Meet Your Team: Maria

With so many new patients in the office, we definitely needed to get more hands on deck, so meet Maria! She’s joining us as an Orthodontic Assistant and is excited to provide excellent care to our growing family.

Maria is getting back to her roots by moving back to Chicago. She’s here to make sure everyone feels comfortable, especially the kids! She ensures a calm and mellow environment from the moment you step in to the moment you leave. Maria loves what she does, and she wants to continue to add to her palette of skills. Maria looks forward to helping all patients to the best of her ability and wants to ensure a memorable experience!

When she is outside of the workplace, this veteran loves to spend time with her son. He is known in the workplace as the light of her life! She can also be found in the city trying new foods or new restaurants.