We at West Loop figured we needed someone who could assess our patients’ health needs, organizing information about the company, their treatment, and status of their health. Meet Edith, our new Patient Care Coordinator! She has taken over the mission of making sure appointments are thorough and helping patients leave with a better understanding... Read more
As the first person you will see in our office, Jazmine is prepared to get everything in order right off the bat! As our new Scheduling Coordinator, she will ensure that you’re slotted in no matter what! It’s a good thing that she’s passionate about providing a great experience for patients because that’s the... Read more
Patients would love to know the ins and outs of their treatment before they sign up for such a monumental change, that’s why Nicole absolutely had to join the team! She’s our new Treatment Coordinator, making sure patients understand all things related to their treatment and financial plans. On top of that, she guides... Read more
With so many new patients in the office, we definitely needed to get more hands on deck, so meet Maria! She’s joining us as an Orthodontic Assistant and is excited to provide excellent care to our growing family. Maria is getting back to her roots by moving back to Chicago. She’s here to make... Read more
Broken brackets can be super stressful, but with the right guidance they can be a cinch to solve. Here’s some important information even if you don’t have a broken bracket: Don’t panic, broken brackets happen to the best of us. Here’s what you can do in the meantime until you’re back in the clinic... Read more
While Invisalign trays are the most discreet ortho treatment available, there are some additional steps that go into caring for clear aligner trays as opposed to traditional braces. Here’s what you need to know about using this invisible orthodontic treatment: Getting Started • Each tray is numbered according to the order you’ll wear them... Read more
With so much growth over the last few years, we knew we would need more hands on deck to organize our patient’s ortho treatments. Which is why we’re excited to introduce Nick, our Scheduling Coordinator and newest addition to the team! Whether it’s setting up patient appointments or staff meetings, Nick handles all things... Read more
As you’ve probably heard from every news outlet, we’ve been experiencing a shortage of Personal Protective Equipment (PPE, such as masks and gloves) across the nation. We’ve been working to secure our PPE supply since March and have been extremely fortunate to attain the appropriate masks, face shields, garments, gloves, and more, to protect... Read more
Wearing a mask is a given, but many locations have additional safety measures in place that are necessary to meet their establishment’s needs. Before coming in for your appointment, take a minute to check out the new safety protocol at the West Loop Ortho office: Once you arrive, check-in to our virtual waiting... Read more
Spring is here, our environment is once again reborn, and the skies are teasing us with glimpses of sunny times ahead. With new beginnings just around the corner, the last piece to complete our picture perfect puzzle would be to say we’ve been crushing all our goals or new years’ resolutions made a few... Read more
