We at West Loop figured we needed someone who could assess our patients’ health needs, organizing information about the company, their treatment, and status of their health. Meet Edith, our new Patient Care Coordinator! She has taken over the mission of making sure appointments are thorough and helping patients leave with a better understanding than when they came in! On top of that, she ensures that patients has a clear feel for West Loop Ortho!

On her off days she is usually out exploring the world! She loves to have double the fun by trying new foods while traveling. When she is opting for a local adventure, she’ll go to concerts as a music fanatic or take activity classes.  Being friendly, thorough, and personable at all times makes Edith a perfect fit for becoming our Patient Care Coordinator. Expect customer service quality to be a strong focus and look forward to having a great experience! Welcome Edith to the team!

As the first person you will see in our office, Jazmine is prepared to get everything in order right off the bat! As our new Scheduling Coordinator, she will ensure that you’re slotted in no matter what! It’s a good thing that she’s passionate about providing a great experience for patients because that’s the key to great service. Give her a ring about your treatment schedule and without a doubt she’ll get the perfect time for you!

When she has successfully allotted patients, she focuses her time to wind down a bit. She takes her dog for a walk around the neighborhood, takes time to connect with mother nature, and explores restaurants in the city!  She’s a perfect fit for scheduling, and she’s our first line of offense in the office. Welcome Jazmine to the West Loop Ortho team! We’re lucky to have her!

Patients would love to know the ins and outs of their treatment before they sign up for such a monumental change, that’s why Nicole absolutely had to join the team! She’s our new Treatment Coordinator, making sure patients understand all things related to their treatment and financial plans. On top of that, she guides new patients into their treatment taking over the beginning steps ensuring it all goes smoothly! 

When she’s not in the office, she enjoys popping into restaurants in the city, surprising her dog with trips to the park, becoming one with nature on hikes, and other outdoor activities! This free spirit loves to educate people on what they’re getting into, as a result, she’s perfect for the West Loop Orthodontics team. Welcome Nicole!

With so many new patients in the office, we definitely needed to get more hands on deck, so meet Maria! She’s joining us as an Orthodontic Assistant and is excited to provide excellent care to our growing family.

Maria is getting back to her roots by moving back to Chicago. She’s here to make sure everyone feels comfortable, especially the kids! She ensures a calm and mellow environment from the moment you step in to the moment you leave. Maria loves what she does, and she wants to continue to add to her palette of skills. Maria looks forward to helping all patients to the best of her ability and wants to ensure a memorable experience!

When she is outside of the workplace, this veteran loves to spend time with her son. He is known in the workplace as the light of her life! She can also be found in the city trying new foods or new restaurants.