• Meet Your Team: Adey

    • August 22, 2019
    • 2 min. read
    • Office Happenings

    If you’ve been in the office lately, chances are you’ve seen a new face assisting Dr. Arruda and Dr. Desai. We’d like to welcome Adey to the West Loop Orthodontics team and tell you a little more about her story.

    Adey grew up in Nigeria, and has lived in Chicago for about three years. “There are so many special things about growing up in Nigeria but if I had to pick one thing, it would be the different ways we celebrate different events, and of course the food!” She’s still exploring the city and all it has to offer. When Adey isn’t at work, she loves sitting down with a glass of wine and some boom chicka pop popcorn watching movies with friends.

    Adey is here to make sure you feel comfortable and relaxed in the patient chair. She assists in certain procedures and prepares everything our orthodontists need to put braces on, make adjustments, and anything in between! Adey chose the orthodontic field because of how positive the profession is. “It’s a very rewarding profession; I get to follow through a patient’s care, track their progress, and see results that give them so much confidence”. We love that, too!

    When asked what excites her about working at West Loop Orthodontics, she says, “the thought that I’m getting closer to achieving my goals. Working with such an amazing team makes it 10x better. I love learning so much everyday and applying that knowledge”.

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Meet Your Team: Nick

With so much growth over the last few years, we knew we would need more hands on deck to organize our patient’s ortho treatments. Which is why we’re excited to introduce Nick, our Scheduling Coordinator and newest addition to the team!

Whether it’s setting up patient appointments or staff meetings, Nick handles all things scheduling. He weighs out the length of time a procedure will take to perform and coordinates that with the open clinic chairs, assigned staff, prescribed time in between appointments, and your availability, of course.

During his free time, Nick enjoys creating elaborate meals and hosting festive dinner parties. As a long-time culinary devotee, he’s the go-to expert for the latest and greatest spots to eat around town. But after a long day in the kitchen or office, he enjoys kicking back at home with his husband and Morgan, their senior Labrador pup.

Before joining West Loop Ortho, Nick was a salon manager at some of the top hair salons in Chicago. He began styling hair in his home state of North Carolina at the age of 19 because he loved helping others look and feel their best. But after knowing the ins-and-outs of the hair industry far too well, he decided to pursue his interest in healthcare administration.

Nick brings such a fun energy with his quick witted comebacks and musings, all while maintaining a ship-shape front office. Although career changes are never easy, we’re really glad he chose that route since it’s been amazing having him on the team.

Here’s How We’re Staying Safe

As you’ve probably heard from every news outlet, we’ve been experiencing a shortage of Personal Protective Equipment (PPE, such as masks and gloves) across the nation. We’ve been working to secure our PPE supply since March and have been extremely fortunate to attain the appropriate masks, face shields, garments, gloves, and more, to protect ourselves and the wellbeing of our patients.

In other words, this is our new getup:

Even with our newly increased coverage, we’re still scrubbing down, sanitizing, and switching between our gear as per the CDC and American Dental Association dental practice guidelines during the pandemic.

But, that’s not all. There’s been a little re-decorating done around the office:

And our staff has made some changes to their everyday routines, such as recording their temperature, checking for symptoms, maintaining a separate change of clothes for the clinic, and washing their hands immediately upon arrival.

We’ve been spreading word of our new office visit protocol through emails and social media. But, in case you missed it…

Here is what you should expect during your next visit:

        

       

If you’re currently receiving treatment and haven’t been scheduled for an appointment you missed during our closure, please reach out to us at info@wlortho.com or give us a call at 872.222.9567

With all that said, we’ve missed our patients and can’t wait to see how everyone’s smile has progressed during this time. Hope to (safely) see everybody soon!

Our New Safety Protocol

Wearing a mask is a given, but many locations have additional safety measures in place that are necessary to meet their establishment’s needs. Before coming in for your appointment, take a minute to check out the new safety protocol at the West Loop Ortho office:

 


Once you arrive, check-in to our virtual waiting room here:


doxy.me/westlooporthodontics

(passcode: 312)

 

 

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