With so much growth over the last few years, we knew we would need more hands on deck to organize our patient’s ortho treatments. Which is why we’re excited to introduce Nick, our Scheduling Coordinator and newest addition to the team!
Whether it’s setting up patient appointments or staff meetings, Nick handles all things scheduling. He weighs out the length of time a procedure will take to perform and coordinates that with the open clinic chairs, assigned staff, prescribed time in between appointments, and your availability, of course.
During his free time, Nick enjoys creating elaborate meals and hosting festive dinner parties. As a long-time culinary devotee, he’s the go-to expert for the latest and greatest spots to eat around town. But after a long day in the kitchen or office, he enjoys kicking back at home with his husband and Morgan, their senior Labrador pup.
Before joining West Loop Ortho, Nick was a salon manager at some of the top hair salons in Chicago. He began styling hair in his home state of North Carolina at the age of 19 because he loved helping others look and feel their best. But after knowing the ins-and-outs of the hair industry far too well, he decided to pursue his interest in healthcare administration.
Nick brings such a fun energy with his quick witted comebacks and musings, all while maintaining a ship-shape front office. Although career changes are never easy, we’re really glad he chose that route since it’s been amazing having him on the team.
As you’ve probably heard from every news outlet, we’ve been experiencing a shortage of Personal Protective Equipment (PPE, such as masks and gloves) across the nation. We’ve been working to secure our PPE supply since March and have been extremely fortunate to attain the appropriate masks, face shields, garments, gloves, and more, to protect ourselves and the wellbeing of our patients.
In other words, this is our new getup:
Even with our newly increased coverage, we’re still scrubbing down, sanitizing, and switching between our gear as per the CDC and American Dental Association dental practice guidelines during the pandemic.
But, that’s not all. There’s been a little re-decorating done around the office:
And our staff has made some changes to their everyday routines, such as recording their temperature, checking for symptoms, maintaining a separate change of clothes for the clinic, and washing their hands immediately upon arrival.
We’ve been spreading word of our new office visit protocol through emails and social media. But, in case you missed it…
Here is what you should expect during your next visit:
If you’re currently receiving treatment and haven’t been scheduled for an appointment you missed during our closure, please reach out to us at email@example.com or give us a call at 872.222.9567
With all that said, we’ve missed our patients and can’t wait to see how everyone’s smile has progressed during this time. Hope to (safely) see everybody soon!
Wearing a mask is a given, but many locations have additional safety measures in place that are necessary to meet their establishment’s needs. Before coming in for your appointment, take a minute to check out the new safety protocol at the West Loop Ortho office:
Once you arrive, check-in to our virtual waiting room here:
Spring is here, our environment is once again reborn, and the skies are teasing us with glimpses of sunny times ahead. With new beginnings just around the corner, the last piece to complete our picture perfect puzzle would be to say we’ve been crushing all our goals or new years’ resolutions made a few months ago. Regardless of the current global pause, we’ve keenly adjusted our behaviors and continue carrying on according to plan. (more…)