We at West Loop figured we needed someone who could assess our patients’ health needs, organizing information about the company, their treatment, and status of their health. Meet Edith, our new Patient Care Coordinator! She has taken over the mission of making sure appointments are thorough and helping patients leave with a better understanding... Read more
As the first person you will see in our office, Jazmine is prepared to get everything in order right off the bat! As our new Scheduling Coordinator, she will ensure that you’re slotted in no matter what! It’s a good thing that she’s passionate about providing a great experience for patients because that’s the... Read more
Patients would love to know the ins and outs of their treatment before they sign up for such a monumental change, that’s why Nicole absolutely had to join the team! She’s our new Treatment Coordinator, making sure patients understand all things related to their treatment and financial plans. On top of that, she guides... Read more
With so many new patients in the office, we definitely needed to get more hands on deck, so meet Maria! She’s joining us as an Orthodontic Assistant and is excited to provide excellent care to our growing family. Maria is getting back to her roots by moving back to Chicago. She’s here to make... Read more
With so much growth over the last few years, we knew we would need more hands on deck to organize our patient’s ortho treatments. Which is why we’re excited to introduce Nick, our Scheduling Coordinator and newest addition to the team! Whether it’s setting up patient appointments or staff meetings, Nick handles all things... Read more
As you’ve probably heard from every news outlet, we’ve been experiencing a shortage of Personal Protective Equipment (PPE, such as masks and gloves) across the nation. We’ve been working to secure our PPE supply since March and have been extremely fortunate to attain the appropriate masks, face shields, garments, gloves, and more, to protect... Read more
Wearing a mask is a given, but many locations have additional safety measures in place that are necessary to meet their establishment’s needs. Before coming in for your appointment, take a minute to check out the new safety protocol at the West Loop Ortho office: Once you arrive, check-in to our virtual waiting... Read more
We’re incredibly proud of our hardworking team. This week, we’d like to introduce a new member of the team and share her story. Meet: Olivia, our new Orthodontic Assistant. Olivia is a crucial member of our team because she assists Dr. Arruda and Dr. Desai in certain procedures and prepares everything they need to... Read more
If you’ve been in the office lately, chances are you’ve seen a new face assisting Dr. Arruda and Dr. Desai. We’d like to welcome Adey to the West Loop Orthodontics team and tell you a little more about her story. Adey grew up in Nigeria, and has lived in Chicago for about three years.... Read more
Looking back on these past three years, it’s safe to say we’ve grown. However, we could not have done it without the dedication and support of Dr. Arruda, our team members, dentist friends, and of course, our wonderful patients. When Dr. Arruda first opened our doors on 6/10/16, we could have never predicted just... Read more